The NSLA Commission recognizes the work of employees that goes over and above expectations.
The award for Innovation in Service Delivery recognizes innovation in how things are done at NSLA: e.g. improving effectiveness of operations, new ways of delivering service, and/or creative promotion of NSLA services to the broader community.
Dorothy Myles, Kentville Office, was the recipient of the Commission’s 2017 Innovation in Service Delivery Award and was presented with the Award on June 1st. Congratulations Dorothy!
Dorothy works in the Kentville Office as a Social Justice Advocate and a Family Support Assistant. As we think about how to better provide service to our clients, Dorothy really stepped up and took on something new. In that role, Dorothy provides direct service to clients with social justice issues, preparing for and attending hearings.
Dorothy is out in her community promoting her work and that of NSLA at organizations like Chrysalis House and Children & Open Arms. She has a true community-based approach to helping people and innovated a new way to deliver service that will be modeled going forward.