Updated Notice About NSLA Services





April 1, 2020


Dear NSLA Clients, Applicants, Community Partners & Stakeholders:


As a result of enhanced directives from the Province of Nova Scotia and the state of emergency, Nova Scotia Legal Aid (NSLA) Offices are now closed to the public. We are providing the updated information below to assist you with contacting our offices, or in referring Nova Scotians to our service.

General Information

  • Although NSLA Offices are closed to the public, as an essential service, we will continue to help Nova Scotians who require our services.
  • Although our physical offices are closed, staff are working remotely, and office main lines are operational. NSLA Offices can be reached by telephone, or email. A list of offices can be found at https://www.nslegalaid.ca/legal-aid-offices/
  • Voicemail and email accounts will be regularly monitored.
  • NSLA Offices will not be regularly staffed so please do not send anything via fax.
  • If a Legal Aid client has an upcoming court matter, they should contact their lawyer regarding their court date if they have not already heard from them.
  • All outreach into communities by NSLA staff will be suspended until further notice.
  • Please be patient when contacting NSLA and expect delays in receiving a response to telephone calls, emails or an application. As a result of changes in service due to COVID-19, there will be a large increase in the volume of calls, emails and online applications which staff must handle.

Appointments & Applying for Legal Aid

  • If an individual has an appointment at a NSLA Office, they should call the office so other arrangements can be made. Appointments with NSLA may be held by telephone or video if possible.
  • Applicants for legal aid services can apply online at https://www.nslegalaid.ca/online-application/. Until April 6, 2020, NSLA Offices will only be processing applications for urgent matters. With an expected increase in the volume of online applications, we ask applicants to please be patient in waiting to hear from NSLA regarding their application.

Criminal Law Matters (Adult & Youth)

Family Law Matters

Social Justice (Income & Housing Matters)

  • Social Justice services are still available. NSLA offers legal advice and possibly full-service representation for income and housing matters. Contact local NSLA Office to apply.
  • Online chats with a lawyer for social justice matters will continue. Online chats for income and  housing issues are held every Wednesday from 3-5 pm. Click on the chat button on our website to start https://www.nslegalaid.ca/

Prison Law Services

We appreciate your patience and cooperation during this time.

Yours sincerely,

Megan Longley

Megan Longley, QC
Chief Executive Officer