Social Justice Support Worker Position – Sydney




Available Position: Contract
Location: 401-15 Dorchester Street, Sydney, Nova Scotia
Salary: PR 4 ($43,029 to $52,733)
Closing Date: Friday, August 21, 2020 at 4:30 pm

Who we are:
Nova Scotia Legal Aid Commission (NSLAC) delivers legal aid services throughout the Province, providing some level of help to all Nova Scotians with a focus on assisting those who are vulnerable and historically disadvantaged.  NSLAC’s focus is in the practice areas of criminal, family, and social justice law.

Primary Functions:
Reporting to the Service Delivery Director and under the functional direction of the Managing Lawyer(s) of the Sydney Office, the Social Justice Support Worker (SJSW) will provide a full range of services to ensure better client service and outcomes. This role also works closely with the Social Justice Office in Halifax.  The successful candidate will play a role supporting clients navigating the legal system and helping them to resolve issues affecting their income and housing security. The SJSW will travel regularly to rural communities in Cape Breton providing direct service to clients and working collaboratively with community partners.

The successful candidate must have a valid driver’s licence and access to a motor vehicle.

Duties and Responsibilities:
Under the direction and support of legal counsel:

  • Meets with clients to obtain necessary information, provide guidance, and, where appropriate, advocacy.
  • Prepares, files, and arranges for service of documents, including, but not limited to Income Assistance Decision Reviews, CPP-Disability applications, and Requests for Reconsideration.
  • Keeps up to date on the relevant statutes, regulations, and policies pertaining to core areas of service, (Residential Tenancies Act, Small Claims Act, Employment Support and Income Assistance Act, Canada Pension Plan and the Employment Insurance Act).
  • Gathers research and information as part of the process of providing legal information and advocacy, and ensuring that appropriate services were being offered (For example, Indigenous social justice issues and outreach – conduct research to make sure that the services offered were culturally and legally relevant when providing on-reserve outreach services).
  • Provides community outreach and the provision of public legal information.
  • Hosts free social justice legal clinics, provides free legal information and hosts presentations on topics like Tenants Rights’ & Responsibilities and other community service programs.
  • Builds and maintains relationships with community partners/organizations/other service providers.
  • Represents NSLA on the Cape Breton Inter-agency on Family Violence.
  • Compiles monthly statistics on service delivery on Case Management System.
  • Other duties as assigned by the Service Delivery Director.

Ideal Abilities and Skills:

  • Ability to face challenges, including developing new and innovative methods of responding to legal issues.
  • Ability to work independently, to take initiative, and to use judgment in matters of extreme confidentiality and sensitivity.
  • Ability to communicate effectively with the public, adjudicators/decision-makers, lawyers, community partners and agencies within government in a tactful, professional, and courteous manner.
  • Excellent communication skills, both written and oral.
  • Excellent attention to detail and accuracy and capacity to work under tight deadlines and prioritize competing tasks.
  • Compliance with NSLAC’s policies and procedures.
  • Excellent interpersonal skills and the ability to work in a collaborative team setting.
  • Proficiency with programs such as Microsoft Word and Outlook.

This job posting is not a comprehensive listing of all the job requirements and is subject to change at any time and will include other tasks and duties as assigned.


  • Graduate of a recognized post-secondary paralegal program or equivalent.
  • Experience with social justice issues is an asset.
  • Background in sociology or social work would be an asset.
  • Commissioner of Oaths would be an asset.

Our goal is to be a diverse and accessible workforce that is representative, at all job levels, of the citizens we serve. We encourage qualified individuals from historically disadvantaged groups, including Indigenous People, African Nova Scotians and other racially visible persons, persons with disabilities, retirees, and women in positions where they are underrepresented. Applicants from these groups wishing to self-identify may do so on their cover letter or resume.

If you are talented, hardworking and want to be a member of a team that is highly experienced, very caring, dedicated and committed to their clients, we would like to hear from you.

Please send your resume and cover letter to  and indicate the  position title in the email subject line.

While we appreciate receiving all applications, only applicants selected for an interview will be contacted.  All applications will be held in strict confidence.